If your account is restricted or suspended
What still works, how to fix it, and how to appeal.
When an account breaks the Terms of Service (section 9) or the law, we can restrict it or suspend it. We always email you the reason, with a note that explains the facts, and tell you how to respond. A person makes every decision.
Restricted
You get time to respond, usually 7 days. The deadline is in the email and in the app.
- You can still sign in, see the reason, and fix or delete the content.
- Your share links and your public profile are off.
- Apps and AI assistants can read your boards but not change them.
If nothing changes by the deadline, the account is suspended.
Suspended
- You cannot sign in.
- Share links, API tokens and connected apps stop working.
- Nothing is deleted.
Respond or appeal
Reply to our email, or write to legal@listspace.app. Say what you changed, or why you think the decision is wrong. A person reads every reply, and we lift the restriction or suspension as soon as the problem is solved. You can also ask there for a copy of your data.
If you are in the EU and do not agree with our answer, you can also go to a certified out-of-court dispute settlement body, or to court.